• Customer Success Manager with German  

    - Zuid-Holland

    Join the Logistics Revolution Force maximum commitment, continuous development and innovation pushing - it is all in our DNA! Is it yours too?

    If so, become part of the Trans.eu Group - one of the European market leaders for innovative IT solutions for the logistics industry. Together with our more than 1000 employees in 11 European countries, we want to move the transport and logistics industry forward, revolutionise and take it to a new and more sustainable level.

    We are looking for a full-time Customer Success Manager with fluent German to start as soon as possible

    So let's get down to business, what do we offer?
    As a Customer Success Manager (f/d/m) you could work full remote or in hybrid model - we see each other for 2-3 days in the office
    We provide you with the necessary equipment (laptop, headset, additional monitor and more) to prepare you optimal for your new job
    In addition, you will be involved in small to medium-sized projects in order to continuously improve the work processes and the customer journey
    You work in a dynamic team and are also in contact with other branches of ours abroad in different Eu-Countries

    And what do we want you to do?
    You take on the onboarding of new customers and help them with the first steps with our platform
    You optimise various process areas through your own analyses and ideas and work closely with the Product development, operations and customer support together to automate sub-steps
    You look after your own customer base, with whom you build up a long-term, successful relationship
    Overseeing metrics and preparing cyclical activity reports to monitor the number of publications, transactivity and response
    Proactive response to a decline in customer activity through direct contact
    Proactively support customers to take full advantage of the Platform's capabilities and functionalities
    Activating customers to increase the volume of operations
    Maintaining regular contact and building a long-term relationship to fully understand changing needs and priorities
    Passing on customer feedback to the product department in order to create new functionalities and improve existing ones
    Proactive search for sales opportunities within the customer and the customer's counterparties as well as sales lead generation aimed at CrossSelling and UpSelling of Trans.eu products
    SinglePointOfContact for the implementation customer after completion of implementation
    Liaising with the marketing department and attracting clients interested in marketing cooperation
    Supporting the integration process

    And what else?
    You work full-time 40 hours/week
    We set targets at the beginning of the quarter using the OKR method.
    Would you like to pursue a career with us? Well, yes please! Increase your knowledge level and celebrate your personal successes during your Employee Journey at Trans.eu
    With video training and coaching and training tailored to you, you can also enjoy ours in your home office, excellent induction and our further training.
    In regular discussions you will receive transparent and fair feedback - we want you to know exactly where you stand, what your next tasks are and where your journey can go.fair enough? Yes indeed!

    So what do you offer?
    You have customer service experience from previous positions (preferebly Logistical experience, specially road transport)
    You speak German as a native speaker and business fluent English, as this is our internal company language
    You enjoy communicating with customers and think in a solution-oriented manner in order to help customers quickly and easily
    You work independently with a lot of initiative, are self-confident, ambitious and still like teamwork
    You have an affinity for IT and software, are proficient in MS Office applications and Google Workspace
    : You can guarantee a quiet workspace with fast and stable internet
    So apply, if you have any questions we are of course happy to help. We look forward to receiving your application!

    Job Type: Full-time

    Pay: €2.800,00 - €3.300,00 per month

    Language:
    German C2 (Required)

    Work Location: Hybrid remote in 2991 XR Barendrecht

  • IU Internationale Hochschule - Duales Studium

    Innovatives und zukunftsorientiertes Lehren und Forschen
    Vereinbarkeit von Beruf und Familie
    Inspirieren, Lehren und Unterstützen der Fachkräfte von Morgen

    Zum Wintersemester 2024/25 besetzen wir im dualen Studium der IU Internationalen Hochschule eine Professur (m/w/d) im Studiengang Soziale Arbeit, am Standort Aachen in Teilzeit, mit Beginn am 01.10.2024.

    Deine Aufgaben
    Du vertrittst das Fachgebiet Soziale Arbeit in Lehre und Forschung im praxisintegrierten Bachelorstudiengang und bildest mit uns gemeinsam die neue Generation von Fachkräften aus (mehr Einblicke findest Du im Modulhandbuch).
    Du erstellst und leitest Vorlesungen und bist verantwortlich für die individuelle Betreuung unserer dual Studierenden während ihrer Prüfungen und bei der Erstellung ihrer Abschlussarbeiten.
    Du vermittelst praxisnah fundiertes Basiswissen in der Sozialen Arbeit und bist in der Lage, unsere Studierenden beispielsweise in den folgenden Bereichen auszubilden: Führen und Leiten von sozialen Einrichtungen, Kinder- und Jugendhilfe, Arbeit mit Erwachsenen und vulnerablen Gruppen.
    Du bist an der kreativen Entwicklung von Lehrformaten innerhalb des didaktischen Konzeptes der IU für das duale Studium beteiligt und entwickelst dies in kollegialer Zusammenarbeit weiter.

    Dein Profil

    Der Ansatz der IU Internationale Hochschule ist es, praxisnahe Inhalte zu vermitteln. Daher wird ein:e Expert:in im Bereich Soziale Arbeit gesucht, welche:r sich durch bisherige Berufspraxis, wissenschaftlicher Expertise sowie didaktische Fähigkeiten auszeichnet und diese in die Lehre an der IU einbringt.

    Du hast ein Hochschulstudium im Bereich Soziale Arbeit, Erziehungswissenschaften oder einer Bezugs- und Nachbardisziplin mit herausragenden Leistungen abgeschlossen und kannst eine einschlägige Promotion (min. cum laude) vorweisen.
    Du verfügst über fünf Jahre Berufserfahrung, davon drei Jahre außerhalb der Hochschule und hast vorzugsweise bereits Erfahrung in der Lehre gesammelt.
    Du belegst Deine fachliche Expertise in den relevanten Themengebieten durch einschlägige Publikationen oder Projekte.
    Du arbeitest teamorientiert und zuverlässig, darüber hinaus engagierst Du dich für die Präsenzlehre, beherrschst aber auch die Durchführung von virtuellen Lehrveranstaltungen.
    Du verfügst über Deutschkenntnisse auf C2 Niveau des Europäischen Referenzrahmens.

    Die Einstellungsvoraussetzungen regelt das Hochschulgesetz des Landes Thüringen.

    Wir bieten Dir
    Arbeite flexibel: Erlebe bei uns die Freiheit der Lehrgestaltung und maximale Flexibilität in der Arbeitsorganisation.
    Gib Dein wertvolles Wissen weiter : Hier bei uns vermittelst Du wertvolle Bildung an unsere wissenshungrigen Studierenden. Ein Geschenk, das man gerne weitergibt.
    und bring auch Dein Wissen auf ein neues Niveau: Wo, wenn nicht bei uns? Profitiere von kostenlosen Weiterbildungen, Sprachkursen und vergünstigten Studiengängen.
    Werde Teil des weltbesten Teams: Wir unterstützen uns, greifen uns gegenseitig unter die Arme und teilen uneingeschränkt Vorlesungsmaterialien. So übertreffen wir gemeinsam alle Erwartungen.
    Erhole Dich gut: Mit 30 Tagen Jahresurlaub + einem Extra-Urlaubstag an Deinem Geburtstag.
    Nachhaltig ans Ziel: 9-Euro-Ticket war gestern, bei uns gibt's das Deutschlandticket für 7 €. Du bist lieber mit dem Rad unterwegs? Dann wäre ein JobRad vielleicht etwas für Dich.
    Gestalte Deine Zukunft: Schnelles Wachstum eröffnet Dir viele neue Chancen. Erzähl uns von Deiner Traumkarriere und wir helfen Dir, sie zu verwirklichen. Profitiere gleichzeitig von unserem Angebot der betrieblichen Altersvorsorge.
    Erweitere Dein Fachwissen: Deine Chance, ohne Verpflichtungen spannende Forschungsprojekte zu betreiben und von unserem internen Forschungspool zu profitieren.
    Erlebe Innovation und Dynamik: Gemeinsam arbeiten wir in einem dynamischen Umfeld mit neuen Technologien wie Chat GPT- 4 zusammen und entdecken die technische Vielfalt, Größe und Möglichkeiten.

    Du findest Dich in diesem Profil wieder und suchst nach einer neuen Herausforderung? Dann freuen wir uns auf Deine Bewerbung über unser Karriereportal.

    Wir brauchen von Dir

    Um Deine Bewerbung schnellstmöglich bearbeiten zu können, brauchen wir folgende Unterlagen von Dir:

    Tabellarischer Lebenslauf, inklusive einer Übersicht der bisherigen Lehrerfahrung
    Hochschulzeugnisse
    Promotionsurkunde (bei einer Promotion aus dem Ausland füge bitte den Nachweis der Gleichwertigkeit in Deutschland hinzu, entweder in Form eines Auszugs aus Anabin oder eines KMK-Gutachtens)
    Kurzes Motivationsschreiben
    Publikationsverzeichnis

    Auf Worte folgen Taten: Wir nehmen unsere "Culture Of Everyone" sehr ernst und möchten an dieser Stelle nochmal ausdrücklich darauf hinweisen, dass Du herzlich bei uns willkommen bist, ganz unabhängig davon welche Herkunft, Religion, Geschlecht, Alter oder sexuelle Orientierung Du mitbringst. Auch mit Beeinträchtigung stehen Dir unsere Türen weit offen. Wir freuen uns auf ein vielfältiges Miteinander hier an der IU!

    Bei Rückfragen kontaktiere bitte unser Professorship Recruiting Team unter: berufungsverfahren-dualesstudium(at)iu.org

  • Calculator Elektrotechniek Utiliteit en Woningbouw  

    - Overijssel

    Functie

    Als Calculator Elektrotechniek ben je verantwoordelijk voor het maken van kostenramingen en begrotingen. Daarnaast houd je je bezig met het aanvragen, vergelijken en beoordelen van offertes van onderaannemers en leveranciers. Daarnaast ga je zorgen voor het uittrekken van de materialen op basis van de ontvangen bestekken en tekeningen die klant specifiek zijn ontworpen. Hierbij is het belangrijk dat je rekening houdt met risico's en kansen die tijdens de projectrealisatie kunnen voorkomen. Je gaat een analyse maken van de gegevens uit de tekeningen voor een optimale en kostenbewuste uitvoeringsmethode. Als Calculator lever je uiteindelijk een goed verwoorde technische omschrijving in de vorm van een offerte. Bij deze opdrachtgever ben je als calculator actief betrokken bij het team dat onder leiding staat van de projectleider. Voor deze functie gelden de volgende taken en verantwoordelijkheden:

    Verantwoordelijk voor de kostprijsberekening van elektrotechnische werkzaamheden;
    Het opstellen van kostenramingen en begrotingen;
    Je houdt rekening met tijdsgebonden consequenties;
    Het aanvragen en beoordelen van prijzen en offertes van materiaal.

    Aanbod

    Voor een functie als Calculator Elektrotechniek bij deze installateur mag je een mooi aanbod verwachten. Naast de leuke organisatie, persoonlijke ontwikkeling en open cultuur mag je rekenen op het volgende aanbod:

    Salaris tussen €2.800,- en €3.900,- bruto per maand (afhankelijk
    van kennis en ervaring);
    Goede secundaire arbeidsvoorwaarden;
    Een leuke en betrokken organisatie;
    De mogelijkheid om door te groeien;
    Een prettige werksfeer;
    Je gaat deelnemen aan mooie projecten waar je trots op mag
    zijn!

    Profiel en vaardigheden

    Naast deze veelzijdige en uitdagende functie in de rol van Calculator Elektrotechniek draag je mede verantwoordelijkheid voor de winstgevendheid van complexe utiliteitsprojecten. Hiervoor dien je minimaal over de volgende competenties en kennis te beschikken:

    Een afgeronde MBO 4 opleiding in de richting installatietechniek;
    Je beschikt over een cijfermatig en analytisch overzicht;
    Kan goed in teamverband werken;
    Enkele jaren relevante werkervaring;
    Kennis en kunde van AutoCad is een pré.

    Over de organisatie
    Onze opdrachtgever is een echt familiebedrijf en dat valt na ruim 60 jaar nog steeds terug te zien! Hier staat samenwerking, ontwikkeling en relatievorming voorop. Deze organisatie verzorgt gehele installatietechnische projecten van ontwerp tot en met realisatie en beheer en onderhoud. Zij zijn actief in de disciplines werktuigbouwkunde en elektrotechniek in de woningbouw, utiliteit, retail en industrie. Deze opdrachtgever besteed veel aandacht aan persoonlijke ontwikkeling en doorgroei. Binnen deze organisatie krijg je het gevoel echt onderdeel te zijn van de totale realisatie. Elke medewerker is belangrijk en dat staalt de organisatie uit.

    Contactinformatie

    Maarten Bosma

  • Calculator W Utiliteitsprojecten  

    - Utrecht

    Functie

    In de functie als werktuigbouwkundig calculator ben jij verantwoordelijk voor de financiële overzichten van diverse nieuw aan te leggen installaties. Je adviseert het projectteam over mogelijke kansen en risico's, en weet de klant hierin mee te krijgen. Dit doe je voor utilitaire projecten zoals ziekenhuizen, zorgcentra etc. Maar ook voor nieuwbouwprojecten. Je plant al je werkzaamheden zelfstandig en zal wanneer nodig, overleggen met de projectleider. Je mening geven is ook daarom zeer belangrijk. Daarnaast ben je verantwoordelijk voor:

    Het uittrekken van hoeveelheden in de logistiek en inkoop fase;
    Het berekenen van materiaal, materieel en manuren;
    Het verzorgen van de calculatie en stelt detail begrotingen op;
    Het bespreken van de begroting met directie of projectleiders;
    Het scherper maken van de prijs;
    Het inschrijven op een opdracht met een scherpe prijs;
    Het analyseren van aanvragen op kansen maar ook op risico's.

    Aanbod

    In een functie waar veel verantwoordelijkheid en vrijheid ligt mag jij natuurlijk ook het een en ander terugverwachten:

    Salarisindicatie: € 4.050 en €5.250 op basis van jouw relevante werkervaring;
    25 vakantiedagen en 13 optioneel dagen;
    Telefoon, laptop, en overige hardware en software die nodig is voor jouw functie wordt allemaal verzorgd;
    Veel doorgroeimogelijkheden naar hogere functies;
    Meerdere mogelijkheden in ontwikkeling en aansluitende opleidingen.

    Profiel en vaardigheden

    Om in aanmerking te komen voor deze gevarieerde rol als
    Calculator W verwacht onze opdrachtgever het volgende van jou:

    Minimaal een afgeronde HBO opleiding in Werktuigbouwkunde
    of MIT-W;
    Werkervaring tussen 1-5 jaar in de rol als Calculator W;
    Je kan goed inschatten welke mogelijkheden er zijn en welke
    risico's er kunnen ontstaan;
    Je vind kwaliteit belangrijk en werkt doelgericht.

    Over de organisatie

    Als jij graag werkt in een bedrijf waarbij je het leuk vindt
    om veel eigen inbreng te hebben, dan past deze organisatie bij jou. Dit
    vooruitstrevend installatiebedrijf gelegen nabij Woerden is op zoek naar een
    Calculator W die graag werkt aan innovatieve projecten. Denk hierbij aan utilitaire
    gebouwen maar ook nieuwbouw. De organisatie onderscheidt zich door
    toonaangevende resultaten in de installatietechniek. Kwaliteit en
    een hoge klanttevredenheid zijn belangrijke factoren in deze organisatie. De organisatie
    heeft de ambitie en mogelijkheden om uit te breiden, dus zoeken ze een
    Calculator W.

    Contactinformatie

    Romano Oomen

  • M

    Senior Digital Marketing Specialist (Dutch speaking)  

    - Utrecht

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and Summary Senior Digital Marketing Specialist (Dutch speaking) Associate Managing Consultant, Advisors - Marketing

    Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

    The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

    Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

    Roles and Responsibilities

    Client Impact

    Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
    Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
    Manage working relationship with client managers, and act as trusted and reliable partner

    Team Collaboration & Culture

    Develop sound business recommendations and deliver effective client presentations
    Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
    Lead team and external meetings, and lead or co-lead project management
    Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
    Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

    Qualifications

    Basic qualifications

    Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Languages: Ability to communicate complex ideas effectively - both verbally and in writing in English & Dutch
    Experience managing clients or internal stakeholders, and vendors
    Advanced Word, Excel, and PowerPoint skill
    Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
    Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

    Preferred qualifications

    Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
    Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
    Experience with data visualization tools (e.g., Tableau, Power BI)
    Experience developing and implementing solutions and measuring impact on clients' business
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Experience coaching junior delivery consultants
    Relevant industry expertise and/or experience in product, sales, or marketing technology
    MBA or master's degree with specialization in marketing or digital (not required)

    Our Purpose

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility
    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


  • M

    Senior Digital Marketing Specialist (Dutch speaking)  

    - Utrecht

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and Summary Senior Digital Marketing Specialist (Dutch speaking) Associate Managing Consultant, Advisors - Marketing

    Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

    The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

    Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

    Roles and Responsibilities

    Client Impact

    Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
    Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
    Manage working relationship with client managers, and act as trusted and reliable partner

    Team Collaboration & Culture

    Develop sound business recommendations and deliver effective client presentations
    Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
    Lead team and external meetings, and lead or co-lead project management
    Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
    Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

    Qualifications

    Basic qualifications

    Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Languages: Ability to communicate complex ideas effectively - both verbally and in writing in English & Dutch
    Experience managing clients or internal stakeholders, and vendors
    Advanced Word, Excel, and PowerPoint skill
    Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
    Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

    Preferred qualifications

    Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
    Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
    Experience with data visualization tools (e.g., Tableau, Power BI)
    Experience developing and implementing solutions and measuring impact on clients' business
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Experience coaching junior delivery consultants
    Relevant industry expertise and/or experience in product, sales, or marketing technology
    MBA or master's degree with specialization in marketing or digital (not required)

    Our Purpose

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility
    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


  • M

    Senior Digital Marketing Specialist (Dutch speaking)  

    - Utrecht

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and Summary Senior Digital Marketing Specialist (Dutch speaking) Associate Managing Consultant, Advisors - Marketing

    Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

    The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

    Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

    Roles and Responsibilities

    Client Impact

    Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
    Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
    Manage working relationship with client managers, and act as trusted and reliable partner

    Team Collaboration & Culture

    Develop sound business recommendations and deliver effective client presentations
    Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
    Lead team and external meetings, and lead or co-lead project management
    Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
    Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

    Qualifications

    Basic qualifications

    Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Languages: Ability to communicate complex ideas effectively - both verbally and in writing in English & Dutch
    Experience managing clients or internal stakeholders, and vendors
    Advanced Word, Excel, and PowerPoint skill
    Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
    Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

    Preferred qualifications

    Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
    Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
    Experience with data visualization tools (e.g., Tableau, Power BI)
    Experience developing and implementing solutions and measuring impact on clients' business
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Experience coaching junior delivery consultants
    Relevant industry expertise and/or experience in product, sales, or marketing technology
    MBA or master's degree with specialization in marketing or digital (not required)

    Our Purpose

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility
    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


  • M

    Senior Digital Marketing Specialist (Dutch speaking)  

    - Utrecht

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and Summary Senior Digital Marketing Specialist (Dutch speaking) Associate Managing Consultant, Advisors - Marketing

    Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

    The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

    Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

    Roles and Responsibilities

    Client Impact

    Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
    Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
    Manage working relationship with client managers, and act as trusted and reliable partner

    Team Collaboration & Culture

    Develop sound business recommendations and deliver effective client presentations
    Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
    Lead team and external meetings, and lead or co-lead project management
    Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
    Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

    Qualifications

    Basic qualifications

    Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Languages: Ability to communicate complex ideas effectively - both verbally and in writing in English & Dutch
    Experience managing clients or internal stakeholders, and vendors
    Advanced Word, Excel, and PowerPoint skill
    Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
    Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

    Preferred qualifications

    Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
    Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
    Experience with data visualization tools (e.g., Tableau, Power BI)
    Experience developing and implementing solutions and measuring impact on clients' business
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Experience coaching junior delivery consultants
    Relevant industry expertise and/or experience in product, sales, or marketing technology
    MBA or master's degree with specialization in marketing or digital (not required)

    Our Purpose

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility
    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


  • M

    Senior Digital Marketing Specialist (Dutch speaking)  

    - Noord-Holland

    Our Purpose We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.Title and Summary Senior Digital Marketing Specialist (Dutch speaking) Associate Managing Consultant, Advisors - Marketing

    Advisors Client Services, Data & Services Mastercard Data & Services provides cutting-edge data analysis and services to Fortune 500s, governments, and nonprofits to make multimillion-dollar business decisions and grow their organizations. Our Advisors Client Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Mastercard Advisors works with a diverse global customer base across industries, from banking and payments to retail and restaurants.

    The Advisors Client Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance.

    Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience:

    Roles and Responsibilities

    Client Impact

    Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements
    Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data
    Manage working relationship with client managers, and act as trusted and reliable partner

    Team Collaboration & Culture

    Develop sound business recommendations and deliver effective client presentations
    Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations
    Lead team and external meetings, and lead or co-lead project management
    Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firm's intellectual capital and solution development
    Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants

    Qualifications

    Basic qualifications

    Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Languages: Ability to communicate complex ideas effectively - both verbally and in writing in English & Dutch
    Experience managing clients or internal stakeholders, and vendors
    Advanced Word, Excel, and PowerPoint skill
    Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment
    Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs

    Preferred qualifications

    Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management
    Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors
    Experience with data visualization tools (e.g., Tableau, Power BI)
    Experience developing and implementing solutions and measuring impact on clients' business
    Experience managing tasks or workstreams in a collaborative team environment with third parties
    Experience coaching junior delivery consultants
    Relevant industry expertise and/or experience in product, sales, or marketing technology
    MBA or master's degree with specialization in marketing or digital (not required)

    Our Purpose

    We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation, and delivers better business results Corporate Security Responsibility
    All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:Abide by Mastercard's security policies and practices;Ensure the confidentiality and integrity of the information being accessed;Report any suspected information security violation or breach, andComplete all periodic mandatory security trainings in accordance with Mastercard's guidelines.


  • Klantenservice Medewerker Nederlands-Duits  

    - Noord-Brabant

    Voor ons leuke callcenter in Den Bosch zijn wij op zoek naar Klantenservice Medewerkers Nederlands-Duits. Ben jij die bilingual expert in klantenservice en vind jij het tof om voor meerdere opdrachtgevers tegelijk te werken? Dan komen wij graag met jou in contact!

    Wat ga je doen?

    Als Klantenservice Medewerker Nederlands-Duits ben je verantwoordelijk voor het klantcontact van meerdere opdrachtgevers zoals bijvoorbeeld La Place of SPA mineraalwater, via de telefoon, e-mail, chat of social. Het is jouw taak om klanten te voorzien van up to date informatie en het is hierbij noodzakelijk dat je oplossingsgericht kunt handelen. Natuurlijk gaat jou dit lukken en deel je jouw succes met het team!

    Guten tag! Womit kann ich Ihnen behilflich sein?
    Naast de vele communicatiekanalen heb je te maken met verschillende werkwijzen, procedures en systemen van onze opdrachtgevers. In deze functie is het daarom van groot belang dat je het leuk vindt om veel te schakelen. De gesprekken zijn afwisselend in het Nederlands en Duits en dit is precies wat deze functie zo ontzettend leuk, afwisselend en uniek maakt!

    Wat krijg jij van ons?
    Een collegiaal en gezellig team;
    Ontwikkeling; training en coaching en de mogelijkheid om door te groeien als je dat wilt;
    Flexibele werktijden; je bepaalt grotendeels zelf je rooster;
    Een goed salaris van maximaal € 2.800,- bruto per maand (bij een fulltime werkweek);
    8 % vakantiegeld;
    Reiskostenvergoeding als je >10 km van onze vestiging af woont;
    Een bring-a-friend bonus van maar liefst €500 ,- als je als collega mensen aandraagt die ook bij ons komen werken.

    Wie ben jij?
    Je hebt MBO werk- en denkniveau (verkregen door opleiding of werkervaring);
    Bij voorkeur heb je ervaring in een callcenteromgeving maar dit is geen must;
    Van nature kun je goed verbinding maken met de klant;
    Je bent geduldig, hebt een positieve instelling en bent empathisch;
    Je beschikt over goede computervaardigheden;
    En natuurlijk is je kennis van de Nederlandse en Duitse taal uitstekend in woord en geschrift. Bij voorkeur beiden native of near native;
    Werkdagen en werktijden

    De klantenservice is geopend van maandag t/m vrijdag van 08.00 uur tot 22.00 uur, zaterdag van 09.00 uur tot 18.00 uur en zondag van 09.00 uur tot 15.00 uur. Wij vragen een beschikbaarheid van minimaal 3 doordeweekse dagen waarvan 1 avond tot 22.00 uur en 3 zaterdagen en 3 zondagen per 2 maanden.

    Ben jij die enthousiaste klantenservice medewerker die ons team komt verstreken? Solliciteer vandaag nog met je CV en (korte) motivatiebrief. Dan neemt Soledad of één van haar collega's snel contact met je op voor een telefonisch gesprek.